Privacy Policy
Last updated: Jul 11, 2026
This privacy policy ("Policy") explains how Company (as defined below) collects, processes, stores, and/or shares any personal data and/or other information from or about the users ("You" or "Your") via Your access on the web-based platform www.zobay.ai ("Website") or via other means, operated and managed by Zobay.ai Private Limited ("Company") or ("We").
By accessing and/or using the Website, You consent to the collection, storage, disclosure, and other uses of Your information as per this Policy. As mentioned in the general terms set out hereinbelow, You must be at least of legal age i.e. 18 years old to access the Website.
We may update this Policy from time to time by publishing a revised version on the Website and in order to comply with the applicable law and You agree to be legally bound by the Policy. Please check this Policy each time before You share personal data with us. You provide Your express consent to us that We may collect, store, share, transmit or otherwise use Your information necessary for providing Services as per this Policy in particular and these terms in general. The user has a right to revoke his/her consent at any given time in accordance with the terms of this Policy.
These terms are an electronic record in terms of the Information Technology Act, 2000 (including rules made thereunder) and other laws as applicable. The terms is (i) published in accordance with the provisions of Rule 3(1)(a) of the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021 and (ii) generated by a computer system and does not require any physical, electronic, or digital signatures by the Company.
This Policy is a part of and should be read in conjunction with our Terms of Service; Company provides enterprise-ready AI voice agents for automated inbound and outbound phone calls assisting in lead qualification and customer interactions. It helps businesses automate phone conversations while maintaining a natural, human-like experience ("Services").
We review and update this Policy from time to time. When We do, We will note the date of the version on the Policy and post it on this Website. You can know when We last updated this Policy by checking the "Last Updated" date at the top of this Policy.
In general, You can access and browse through the Website without revealing any information about yourself. However, in the event You desire to make use certain features of the Website, You will be required to, and consent to, providing us with the following information:
Visitors
Registered Users
Also, We use Your data to:
1. Personalize User Experience:
We leverage data to personalize the user experience and cater to individual needs. This may involve:
- Tailored Content: Providing customized content recommendations based on user preferences.
We may anonymize Your personal data so that it can no longer be associated with You. Anonymized data does not constitute personal data and we may use such data for any legitimate business purposes without restriction.
By using our Website and Services, You consent to the collection, use, and sharing of Your information as described in this Policy. You may withdraw Your consent at any time by contacting us at the email address provided below. Please note that withdrawal of consent may limit Your ability to use certain features of our Services.
We use cookies and similar tracking technologies to track activity on our Website and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct Your browser to refuse all cookies or to indicate when a cookie is being sent. However, if You do not accept cookies, You may not be able to use some portions of our Services.
You have the following rights regarding Your personal data:
- Access: You can request access to the personal data we hold about You.
- Correction: You can request that we correct any inaccurate or incomplete personal data.
- Deletion: You can request that we delete Your personal data, subject to certain exceptions.
- Objection: You can object to the processing of Your personal data for certain purposes.
- Data Portability: You can request a copy of Your personal data in a structured, machine-readable format.
We implement appropriate technical and organizational measures to protect Your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, firewalls, secure socket layer (SSL) technology, and regular security assessments. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Our Website may contain links to external sites that are not operated by us. If You click on a third-party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
We may share Your personal data with the following categories of recipients:
- Service Providers: Third-party vendors who provide services on our behalf, such as payment processing, data analysis, and customer support.
- Business Partners: Partners with whom we collaborate to offer integrated services.
- Legal Requirements: When required by law or to protect our rights, property, or safety.
- Business Transfers: In connection with a merger, acquisition, or sale of assets.
Our Services may integrate with Google APIs and Google Workspace. Any data obtained through Google APIs is handled in accordance with Google's API Services User Data Policy, including the Limited Use requirements. We only use Google user data for the purposes explicitly disclosed to users and do not transfer such data to third parties except as necessary to provide our Services.
We retain Your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When Your personal data is no longer needed, we will securely delete or anonymize it in accordance with applicable laws.
This Policy constitutes the entire agreement between You and the Company regarding the subject matter hereof and supersedes all prior agreements, understandings, and communications, whether written or oral. If any provision of this Policy is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect. Our failure to enforce any right or provision of this Policy will not be considered a waiver of such right or provision.
For any questions or concerns regarding this Privacy Policy, please contact us at: care@zobay.ai